We continue the thread mill on Google Glass’s drawbacks with a not so new problem that was experienced first in the previous edition of the Glass, which is the very low resistance it has in humid or worm conditions. And when we’re saying that we don’t mean high temperatures or soaking it in water, we mean usual conditions of temperature and air humidity.
Developer Matt Miller from Florida wrote the reports concerning this issue past summer, when he first experienced it and he wasn’t the only developer to write a bad weather report on the Glass. If you remember, we covered the story back then and wrote about developers from different regions that experienced the same problem: the Glass becomes useless when the thin foil covering the device’s prism de-laminates and gets a bubbly-like appearance.
So far, no one realized if the problem has an external cause or if the Glass simply is too fragile for long term usage and Google’s response to complaints is the replacement with a new Glass headset.
And we could have thought that this problem is isolated and can only happen in the summer when the temperatures and humidity levels are higher, if Matt Miller wouldn’t have shared two days ago on the Explorer community a new photo of his Glass, with the same bubbly mirror the latter Glass got back in the summer.
It can’t be about high temperatures in December, right? However, in Florida the Glass could be seeing some more humidity. But this doesn’t have to mean you won’t be able to use the device in Florida, cause it might break. It would obviously be completely wrong to launch such a fragile device to the mass public. It wouldn’t mean only disappointment from the customers but also a huge number of returns and replacements Google would deal with.
However, when Miller returned his Glass and complained about the problem, Google’s employees told him that they are aware of the problem and advised him to wipe the device more often in order to avoid this from happening. Are they even sure that is the problem? So far, the conditions have been different, yet the results were the same for every developer.
We don’t have to mention about the self inflected damages, which are also very likely to happen since the device is so easy to harm. Before launching it on the mass market, Google should at least be careful to attend the humidity issue… after all, if Google can’t do it then who will?